The impact of AI has never been more in the news. Within retail, it is already delivering significant benefits but too many companies are not yet leveraging its possibilities. Through using the technology to deliver more accurate, detailed plans, companies are able to put customers at the heart of every decision to ensure the products they want to buy are available when and where they want. And with more complex networks needed to meet the needs of the commerce shopper, retailers are delivering material efficiency improvements across their operations through improved resource planning and real-time optimization across the supply chain.